Wakeful reads the reviews, Reddit threads and comparison articles about you and your competitors, and hands you the few moves worth making, each with the quotes behind it.
From $24 a month, billed yearly. 14-day money-back guarantee.
Try it. Pick a competitor to see what its users are missing, and the move Wakeful suggests.
Moves worth making
Wins: People leaving a competitor Days of work 14 mentions about Billbird
14 Billbird users complain about the per-invoice fee it added in March. Ledgerly charges none.
The bet
20 Billbird users import their clients into Ledgerly within 30 days.
Start with
Publish a Billbird vs Ledgerly page with a fee calculator, and share it in the r/freelance thread about the change.
“Billbird now charges 50 cents per invoice. I send 120 a month. I’m out.”
u/ksenia_designs on r/freelance · Reply ↗
“Anyone know a Billbird alternative that doesn’t nickel-and-dime you?”
@markoprints on X · Reply ↗
Your users tell you what they want. Your competitors’ users tell you what they’re missing. Just never in one place.
Features
A quiet analyst that has read the 400 reviews and threads about you and your competitors, and tells you which three things are worth building.
Reviews on G2, Capterra and Trustpilot, threads on Reddit and Hacker News, posts on X and comparison articles. About you, and about every competitor you track.
80 mentions this week
Complaints about each competitor, grouped by what people mean. When their users keep asking for the same thing, it’s yours to build.
Exporting 10k rows from Ledgerly takes forever. I gave up and wrote a script.
Love the product but the export is a dealbreaker for our finance team.
Ledgerly CSV export timed out twice today. Month end is not the time.
Each move names who it wins: people leaving a competitor, new customers or your own users. Then the bet, and the first step.
Every move keeps the words of the people who asked for it, so you can show your team why you built it.
Faster CSV export
Your next move. Backed by 23 mentions.
“Love the product but the export is a dealbreaker for our finance team.”
u/ops_lead in r/SaaS
Added to roadmap
Wakeful reads, counts and quotes. Every quote links back, so you reply yourself, as yourself.
“Going from 50 to 51 clients doubles the price. Feels like a penalty for growing.”
u/solo_cpa in r/smallbusiness · 3h ago
Wakeful reads again every week. Listening shows what people said since your last visit, ready to save, hide or answer.
CSV export is slow: 23 mentions, up from 9. Mostly friction, 8 from r/SaaS.
How it works
Point
Wakeful reads your site, works out what you sell, and suggests the competitors you lose deals to. You keep the ones that matter.
Read
Reviews, Reddit and Hacker News threads, posts on X and comparison articles, about you and each competitor, quoted word for word.
Compare
What your users keep asking for, and what your competitors’ users keep complaining about. Grouped, counted and ranked.
Decide
A few moves, each with who it wins, the bet and the first step. The people who asked for it come with it.
Pricing
Give Wakeful your website and it suggests your competitors for free. It starts reading once you choose a plan.
For a founder watching the few products they lose deals to.
$24$29a month
Billed $290 a year. You save $58.Billed monthly. Cancel any time.
For a founder running more than one product, or in a crowded market.
$66$79a month
Billed $790 a year. You save $158.Billed monthly. Cancel any time.
Everything in Founder, plus:
For a company with more than 3 products, or a market too crowded for 8.
Let’s talk
Built with our first Scale teams.
Everything in Startup, plus:
14-day money-back guarantee. If Wakeful isn’t useful in your first 14 days, write to us and we’ll refund you in full.
FAQ
Something else? Write to and a person answers.
Public reviews on G2, Capterra and Trustpilot, threads on Reddit and Hacker News, posts on X and comparison articles. You can narrow it to the sites you care about. Wakeful never reads private messages.
No. Wakeful reads, counts and quotes. Every quote links back to the original post, so you can reply yourself, as yourself.
It groups what people say into themes, counts who backs each one, and looks for what your users ask for and your competitors get complained about. Each move names who it wins and keeps every quote, so you can check its work.
Every week, on every plan. Each reading looks for what’s new since the last one, and the moves are reviewed with it.
Founder is $29 a month, or $24 a month billed yearly, for one product and 3 competitors. Startup is $79 a month, or $66 billed yearly, for up to 3 products, 8 competitors across them and your full history. If Wakeful isn’t useful in your first 14 days, write to us and we’ll refund you in full.
Wakeful keeps the public posts it quotes and the moves it builds from them, for your account only. Delete your account and they go with it.
You’ll pick a password next, then give Wakeful your website. Your first report is ready in a few minutes.
